Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using Veteran Vehicle Repair's services. This policy is incorporated into and forms part of our Terms of Service.

2. Zero Tolerance Content

2.1 Child Sexual Abuse Material (CSAM)

• Any sexual content involving minors (under 18)
• Any content sexualizing minors
• Content promoting child exploitation

Per 18 U.S.C. § 2258A, all CSAM will be reported to NCMEC.

2.2 Terrorism and Violent Extremism

• Content promoting terrorist organizations
• Instructions for carrying out attacks
• Recruitment materials for violent groups

2.3 Imminent Violence

• Credible threats against specific individuals
• Plans to commit violent acts
• Incitement to imminent lawless action

3. Prohibited Content

The following content is prohibited and will result in content removal and potential account action:

3.1 Illegal Content

• Content that violates federal, state, or local law
• Drug trafficking or sales
• Weapons trafficking
• Human trafficking
• Fraud or financial crimes

3.2 Harmful Content

• Harassment, bullying, or targeted abuse
• Doxxing (publishing private information)
• Non-consensual intimate images
• Malware or malicious code
• Spam or deceptive content

3.3 Intellectual Property Violations

• Copyright infringement
• Trademark violations
• Trade secret theft

4. Community Guidelines

When participating in community features:

• Be respectful of other members
• Stay on topic in designated forums
• Cite sources when making factual claims
• Do not impersonate staff or other members
• Do not manipulate engagement (vote manipulation, fake accounts)
• Report violations rather than engaging

5. Enforcement

5.1 Enforcement Actions

Violations may result in:

• Content removal
• Warning
• Temporary suspension
• Permanent ban
• Reporting to law enforcement

5.2 Appeals

You may appeal enforcement actions by contacting appeals@veteranvehiclerepair.com within 14 days. Appeals for zero-tolerance violations will not be considered.

6. Reporting Violations

To report content that violates this AUP:

• Use the report button on any content
• Email: abuse@veteranvehiclerepair.com